Frequently asked questions.
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The idea of a cat cafe started in 1998 in Taiwan. It was a simple idea of a normal cafe with adoptable cats. The original purpose of the cat café was to provide people who are not able to afford or allowed to keep pets in their small apartments the opportunity to play with cats in a safe environment. Cat cafes allow adoptable cats to live in a cage free environment, similar to a home instead of the outdoors. The influx of people helps the cats get used to humans, erasing a sense of fear. One the other hand, people benefit from petting cats as well as listening to a cat’s purr which can lower stress & help with mental health. Some people will only visit once out of curiosity, others frequently & hopefully some will get to know a cat well enough that they decide to adopt them, which is our main goal.
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Our building is divided into two separate parts, one portion of the building is the café which is managed by Trilogy Kitchen. They are open from 7am to 2pm Tues - Friday. Closed on Mondays.
The cat portion of the building is open Tuesdays - Sundays from 10am to 3pm. Please note that we may close after our last appointment of the day, please call in advance if want to visit & did not make an appointment. Walk-ins are available but are not guaranteed, which is why we highly recommend making a reservation via our website. Closed on Mondays
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Yes, it costs $10.00 for adults (13 & up) & $7.00 for children (12 & under) for an hour visit. Children must be supervised by an adult at all times. We do not allow visitors to share time, if you leave before your hour is up you cannot share the remaining time with another person. Kitten room time is limited to 10 minutes per group (3 people).
NO READMITTANCE! Please plan accordingly before entering our space for your visit. Any drink orders made at the café can be delivered to the cat area for your convenience.
Please note that 6.5% Volusia County sales tax is added to the admission fee.
Please note that there is no entry fee to enter the café portion of the building.
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Running a facility to house multiple cats is expensive, and the fee is our main source of funding. We provide a cage/kennel free environment for the cats that reside with us, the entry fees help cover all of the expenses associated with offering a wonderful foster home to the cats until they get adopted. Your entry fee makes this possible since we give adoption fees directly to the shelters & rescue partners.
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Entrance fees are customary for cat cafes, we invite you to compare our fees to other cat cafes in Florida. We are the cheapest! However, we understand that not everyone is able or comfortable paying an entrance fee, which is why we encourage people to volunteer at their local animal shelter. Many shelters need dog walkers, bottle feeders, fosters, etc… Please contact Halifax Humane Society, New Hope Animal Shelter or your local animal shelter to learn about all of the ways you can volunteer & get your time loving animals for free.
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Reservations for the cat area are not required & walk-ins are welcome. However, SPACE IS LIMITED, so we encourage reservations to secure entrance. The cats get scared when there are too many people inside, which is why we turn away walk-ins when we reach a certain amount of guests. Also, we may close after our last scheduled appointment. Please make sure to give us a call if you plan on visiting without an appointment since we do not guarantee admission.
Please note that you do not need a reservation for the café portion of the building.
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If we are booked to capacity we refuse others from visiting & that includes walk-ins therefore we require 24 hours notice of cancellations in order to issue a refund. Refunds are not done automatically, please send an email to info@delandcatcafe.com
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We clean everyday & the cats are really good at cleaning themselves everyday too.
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All visitors must sign our waiver before entering the cat area. All persons, under 18 years of age, entering the cat lounge must have a parent or legal guardian sign a waiver on their behalf. Those persons accompanying minors into the cat lounge are responsible for their safety and for ensuring that they adhere to the rules. While in the cat area, please keep your volume low & be respectful of other visitors. You may pet & interact with the cats, please do not pick up the cats. Do not disturb cats that are sleeping & do not feed cats human food. Everyone will get a chance to enter the kitten room. Children are not allowed in the kitten room unless accompanied by an adult.
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Yes! Kittens and cats in general are fragile & simply unpredictable. For the safety of your babies and ours, all children must be accompanied by an adult at all times & our waiver must be signed by a legal guardian before entry. No running after the cats, grabbing, pinning down, throwing cats or climbing the cat walls is allowed. Cat toys & wall mounted closures are only for the cats. Children are not allowed in the kitten room unless accompanied by an adult. Our staff reserves the right to ask you & your child(ren) to leave and return another time should they be disruptive or upsetting to the cats or other customers, and if they are ignoring the rules & policies.
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No, all food & drinks are prepared at Trilogy Kitchen, which is a separate unit located in the same building. Employees don’t share the space either. Trilogy Kitchen employees do not serve food nor clean up in the cat area & our staff do not prep or serve food from the café. Visitors can order directly from Trilogy Kitchen & bring their drinks with them into the cat area. ONLY DRINKS ARE ALLOWED INSIDE THE AT AREA. Please arrive 10 minutes before your reservation time if you would like to purchase coffee & snacks from Trilogy Kitchen.
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We share the building with Trilogy Kitchen, they serve the best local coffee, Trilogy Coffee! They offer breakfast & lunch menu items. They are open from 7am to 2pm Tuesday - Sunday. Click on this link to view their MENU & to order online click HERE.
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Yes! Trilogy Kitchen is a separate area with indoor & outdoor seating. There are no cats inside or outside of Trilogy Kitchen, which is the café portion of the building.
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Yes! We sell KN95 masks & Zyrtec Tablets at the front desk if needed. We also have hand sanitizer bottles through out our facility.
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We offer our space for up to 15 people. If you are interested in renting our space for your private event please send us an email to info@delandcatcafe.com.
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In addition to general admission, special classes & events will be offered for select dates and times.
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Yes please! We are always in need of cat food, litter and will take unused or lightly used cat supplies like scratching posts and cat trees. Please feel free to drop them off during our hours of operation. We also have an Amazon Wishlist with several items we need for our space & for our cats. Please note that gifts to the DeLand Cat Café are not tax deductible, we do not provide receipts. Please & thank YOU!
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We are not hiring for the cat area, however if you are interested in working at the cafe please contact Trilogy Kitchen directly via email at apply@trilogycoffee.com.
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If you would like to volunteer, please send us an email at info@delandcatcafe.com.
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Our cats are from the following local rescues: Halifax Humane Society, New Hope Animal Shelter & Volusia County Animal Services .
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It all depends on availability. Please keep in mind that our cats might be scared or just tired, they tend to hide. Usually, if you just stay calm and hang out, they will come to you. If not, just ask for assistance and our staff will gladly get a cat for you play with.
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Yes! All of the cats are up for adoption. Adoption applications are set by the individual animal rescues, the adoption fee goes to our rescue partners. All cats & kittens come spayed/neutered, vaccinated, de-wormed, flea medicated, negative Snap tests & microchipped. Please keep in mind that adoptions only take place on Tuesdays through Thursdays. In order to adopt a cat from our facility we require a visit to meet the cat(s), you must be 21 years old or older, must have a valid Drivers License, cat carrier & agree to a criminal background check.
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Yes! We have a kitten room. We ask everyone to please be considerate of their time inside and keep their visits to no more than 10 minutes to ensure that everyone gets a chance to go inside. Children are not allowed in the kitten room unless accompanied & supervised by an adult.
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No, we only have room for the cats in need of a home.
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No, in order to avoid cross contamination we cannot allow outside cats in. If you are a resident of DeLand, please feel free to contact Animal Control Officer at 386-626-7454. If you are located in unincorporated Volusia County contact Volusia County Animal Services. If you are located in Edgewater, please contact Edgewater Animal Shelter. If you are located in New Smyrna Beach, please contact Southeast Volusia Humane Society. If you are located in Daytona, Port Orange & Ormond Beach please contact Halifax Humane Society.
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The following information is from Kenzies Kitten Rescue:
WHAT TO DO WHEN YOU FIND A NEONATE KITTEN:
A neonate kitten- is any kitten under the age of 4 weeks old. Some people do not know what to do when finding a neonate- and that’s okay. Hopefully this gives you some guidance and resources until you are able to find help.
**First: Wait & Watch**
You might have come across the kittens while their mother is off searching for food, or is in the process of moving them to a different location. Try to determine if the mother is coming back for them, or if they are truly orphaned.
To do this, stand far away from the kittens — 35 feet or more. If you stand too close, the mom will not approach her kittens. You might need to go away completely before the mother cat will return to attend to the kittens. It might be several hours before the mother cat returns
—Mother cats - will leave their babies for up to 4-5 hours or until she no longer senses the presence of humans hovering near her litter.
Leave the kittens in a box, bed of leaves, or another safe and warm location, far from you. If you need to leave before the mother cat comes back, carefully evaluate whether the kittens are in immediate danger
-Is it raining or snowing?
-Are dogs or wild animals that might harm the kittens running loose in the neighborhood?
-Does the neighborhood have kids or adults who are likely to harm the kittens?
-Are the kittens located in an area with heavy foot or car traffic?
To help with your decision, it is important to know that it might take several hours for the mother cat to return, and healthy kittens can survive this period without food as long as they are warm. Neonatal kittens are much more at risk of hypothermia than they are of starvation.
During spring and summer months, waiting a longer time to see if mom will come back is much safer than during winter months or when it’s raining. The mother cat offers her kittens’ best chance for survival, so wait and watch as long as you can. The best food for the kittens is their mother’s milk. Remove the kittens only if they are in immediate, grave danger!!!
If mom returns- offer food, and shelter.
Wait until they are weaned and contact your local animal control, shelter, or rescue. Most counties have TNR options- and can help you trap the mother and kittens to get them altered.
If the kittens are young- and can be socialized, the rescue or shelter might take them to find homes.
The mother NEEDS to be fixed. They can get pregnant almost immediately after having a litter.. Kittens need to be altered ASAP, they can get pregnant, or Impregnated other cats at 4 months old. Please spay / neuter- end the cycle.
**IF MOM DOES NOT COME BACK- or the kittens are taken/ found/ cold / in danger ETC they NEED to be kept warm! A heating pad on low- w a layer of fabric between the pad and kittens Socks filled w rice- in the microwave for 3-5 minutes Water in a Ziploc bag- in the microwave for 3-5 minutes . This helps keep them warm. Kittens cannot regulate their body temperature until they are 4 weeks old. Kittens have a better chance at survival when kept warm. Hypothermia kills them quicker than going w out food. Cold kittens can go into immediate organ failure. This step is VERY IMPORTANT!!! DO NOT FEED THE KITTEN! Cold kittens cannot digest their food- this is FATAL. REACH OUT TO RESCUES /SHELTERS immediately!!
Post on the following Facebook groups:
-Feline bottle feeders of central FL
_Saving cats + helping people : central Florida
_Concerned citizens for animal welfare
_Central Florida pet place ( cat, dog adoptions, advice, help, events )
-Lake & Volusia county animal rehoming, rescue, and fostering
Please ensure when reaching out on Facebook groups, the person taking the babies is:
1- backed by a rescue
2- an experienced bottle feeder / neonate care giver
3- has experience and supplies on hand to care for them immediately
4- is not more than an hour drive from your location,
5- ask for references/ proof of their experience
It is crucial that an experienced person, is caring for these babies. Inexperienced people WILL and HAVE taken in neonates. This is dangerous. Unsafe, and life threatening for the babies.
Please avoid feeding- if you are not experienced. Inappropriate feeding cat lead to aspiration. A cold kitten- cannot digest their food!! This is ultimately fatal.
Do NOT feed human/cows milk.
Do NOT feed “home made formula“
Do NOT feed w a Q-Tip
Do NOT syringe feed formula
Below is a rescue list to reach out to for assistance:
-All Paws on Deck TNR Allpawsondeckrescue@gmail.com
-Kenzies Kitten Rescue 386-717-5730
-Pet Rescue by Judy 407-302-4497
-Saving Livy Cat Rescue 386-343-2390
-CLP Animal Rescue 386-473-1110
-Rees Furever Family Rescue (386) 402-2724
-Animal Advocates (407) 314-3881
-Candys Cats 407-760-2052
-Cats Can 407-576-4107
-The Pixel Fund 207-200-5556
-Catalpoolza catapaloozatnr@gmail.com
-Hoffmeyer Animal Rescue 352-455-7421
-Quality Of Life Rehab and Foster 352-843-6858
-Lexis KItty Corner Lexiskittycornerinc@gmail.com
-Pawsibilties 386-366-3022
-Tears of Seminole County 407-302-3456
-I Dream Of Whiskers 386-562-4145
-Raining cats and dogs 813-704-4915
-Spay the Strays 407-460-2305
-Safe Pet Rescue 904-460-0556
-Wags and Whiskers 904-377-1133
-Furever Home Animal Rescue 386-402-2724
-The Kitten Kave theKittenKave@gmail.com
Humane societies/ shelters in Volusia County:
Edgewater Shelter
605 Mango Tree Dr., Edgewater, FL 32132
Contact: 386-957-3994
Halifax Humane Society (HHS)
2364 LPGA Blvd., Daytona Beach, FL 32114
Contact: 386-274-4703
Southeast Volusia Humane Society (SEVHS)
1200 S. Glencoe Road, New Smyrna Beach, FL 32168
Contact: 386-428-9860
West Volusia Humane Society ( New Hope )
800 Humane Society Road, Deland, FL 32720
Contact: 386-734-2450
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No, we do not offer TNR support. However, if you are a resident of DeLand, please contact the animal control officer for the City of DeLand at 386-626-7454. The City of DeLand authorizes individual residents or local organizations to receive reimbursement for the actual cost of spaying or neutering up to twenty feral cats per fiscal year. For more information, please contact Denise Kelly at 386-626-7457 or via email at KellyD@Deland.org. If you live outside of DeLand, try the following organizations: CARE Feline TNR , TNR of Central Florida or contact Cathy Houde of Pet Alliance of Greater Orlando at 407-967-5106. Also, check out Concerned Citizens for Animal Welfare for more TNR resources.
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Yes! Both Pet Smart & Pet Super Market have cats for adoption. You can also check out Integrity Cat Rescue, Adore Pet Rescue, Feline Furcrew Rescue, All Paws on Deck, Southeast Volusia Humane Society , Saving Livy Cat Rescue, Kenzie’s Kitten Rescue, Journey’s End, Forever Feline Rescue Network, Aristocats, Coastal Animal Aid, CLP Animal Rescue, Kitten Nuggets or Petfinder.
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There are several amazing vets in the area. We highly recommend Central Florida Community Pet Clinic in DeBary for low cost Spay, Neuter & Wellness Clinic. In DeLand, we recommend Florida Wild Veterinary Hospital. In Ormond Beach, we recommend Cat Care Clinic. Also, we recommend that all unincorporated Volusia County Residents that are on public assistance contact Volusia County Animal Services at 386-323-3575.
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DeLand has its own emergency services for animals. Please contact, Animal Emergency Hospital of DeLand.
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Yes, check out Pet Alliance of Greater Orlando, Sophie’s Circle Pet Food Pantry, Sadie’s Rescue, Second Harvest Food Bank , Endless Pawsibilities Rescue & Central Florida Community Pet Clinic (PLEASE CALL IN ADVANCE TO CONFIRM AVAILABILITY!)
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Yes! Please visit Journey’s End Animal Sanctuary located in DeLand! Also check out Purradise Springs & Cat Protection Society
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Please contact the following rescues that help cats that test positive for FIV, Feline Leukemia and/or heartworm:
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Victims of domestic violence can contact the Animal Safehouse Program, which is a non-profit based out of Brevard County that is an emergency intake shelter that provides immediate & temporary fostering of animals for victims of domestic violence. For more information click on the following link: Animal Safehouse Program you can call them at (407) 620-6865 or you can send an email to animalsafehouse@gmail.com
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Yes, in DeLand please call Patti’s Pawsitive Pet Sitting at 386-837-3050 or via e-mail at mckinneypatti@yahoo.com
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Under Florida Statute § 828.12, it is a first-degree misdemeanor to treat an animal with cruelty or in an inhumane manner. Cruelty towards animals includes: “overloading, overdriving, or tormenting,” depriving of food, water or shelter & mutilating or killing an animal in a cruel manner. Anyone convicted of animal cruelty is subject to fines of $5,000 & up to $10,000 and/or 1 to 5 years in jail. Acts of cruelty against cats include but are not limited to: harming cats in any way, killing cats, abandoning cats, relocating cats in a public place or abandoning a cat that has been trapped. Any acts of cruelty should be reported to Volusia County Animal Services at 386-248-1790. If an animal appears to be in immediate danger call the police as soon as possible.
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We love cats too! For more information on cats & all the different ways you can get involved please check out CCFAW, Alley Cats , All Paws Pet Talk Radio & Community Cats Podcast!
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We highly recommend checking out the website for Concerned Citizens for Animal Welfare & Human Animal Support Services for more information on local resources.
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There are several free ways to help. Please follow us on social media, then re-post, share & like our posts! We also need Google Reviews. If you have taken any pictures of our cats & our space please tag us, @delandcatcafe or email them to us at info@delandcatcafe.com so that we can post them on our social media. Also, consider purchasing a non-tax deductible item off of our Amazon Wishlist.
